Dating a customer
He is an educator at a nearby university and has more than once commented that he is not used to someone actually paying attention and remembering what he says.So, naturally, since I understand the importance of someone feeling important if he or she is to want to spend time with me, I listen.pick things to ask about the next time he comes in.Good customer service is all about bringing customers back.And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.(Pro-tip: Combine that with a little flirtation, and viola– sell your first and second half hour in the champagne room!) Now I’ve talked about fantasy before, and stripping is very much about creating a fantasy for the customer.If you're a good salesperson, you can sell anything to anyone once.But it will be your approach to customer service that determines whether or not you’ll ever be able to sell that person anything else.
Where do you think I'll go when I need a new watch band or even a new watch?
And don’t think that a gesture has to be large to be effective.
The local art framer that we use attaches a package of picture hangers to every picture he frames. Good Customer Service Pays Big Dividends If you apply these eight simple rules consistently, your business will become known for its good customer service. Over time good customer service will bring in more new customers than promotions and price slashing ever did!
And how many people do you think I've told this story to?
Train your staff (if you have any) to be always helpful, courteous, and knowledgeable. Talk to them about good customer service and what it is (and isn't) regularly.